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From...
Olivia Carey, DragonWave Inc.

I just wanted to let you know of my complete satisfaction with Natalie of Uniglobe. I’ve been working with her for the last couple of weeks and she has been very diligent, informative and attentive to my needs and in particular to Peters. I think it should be noted when someone is doing an outstanding service.

I have worked with several corporate travel agencies and in my opinion Natalie is one of the best I have had the pleasure in working with to date.

Regards

Olivia Carey
Executive Asststant to PETER ALLEN
President & CEO
DragonWave Inc.

Louise Ems, TDV Global Inc.

Please click to view letter.

Nicole Duval, Canadian Broiler Hatching Egg Marketing Agency

Dear Ljiljana,

I just wanted to send you a note and thank you for appointing Karine Raymond to our account. To date Karine has shown enthusiasm and is very pleasant to work with. She is conscientious in completing a reservation request. I feel comfortable working with her and she is a great asset to your team. I look forward to meeting her in the near future.

Sincerely,
Nicole Duval
Office Manager
Canadian Broiler Hatching Egg Marketing Agency

Laura Black, The Marketing Works.

Dear Kim,

I just wanted to write a quick email to bring to your attention an exceptional employee.

Nat Morin is our new contact at Uniglobe and we are thrilled with her ethic and thoroughness. She is quick to help me out (just planned a trip to Australia with her), and willing to go the extra mile. She is patient, friendly and a joy to work with.

Please pass along my thanks for all her hard work, as the trip was a great success!

Thank you,
Laura Black
Office Manager,
The Marketing Works

Bob Nelson, The Toronto Blue Jays
Dear Cyrus,

I wanted to write you a brief note to let you know that the Toronto Blue Jays are extremely pleased with the efforts and results Uniglobe has provided us.

Both Linda Day and Alexaida Mendoza have done an outstanding job handling our account and I have had nothing but good reports from all of our staff both in Canada and the United States.

Now if only Linda and Alexaida could hit a 90 mph fastball the Blue Jays would be in great shape.

Sincerely,
Bob Nelson,
Director, Baseball Administration
Jacques-Guillemette, L'échange Repentigny-Langley
Madame,

Par la présente, je tiens à vous remercier au nom des 44 participant(e)s pour votre précieuse collaboration à notre projet d'échange Repentigny-Langley.

Les jeunes ont bien apprécié leur expérience et ont vécu des journées enrichissantes. Sans votre aide, une telle activité n'aurait pu se réaliser. Nous tenons à vous exprimer notre reconnaissance.

Veuillez agréer, Madame, l'expression de nos sentiments les meilleurs.

Au nom des 44 participant(e)s,
Jacques-Guillemette,
organisateur de l'échange
Repentigny-Langley
Lars Londen, CNGI

Dear Ms Vukic,

Thank you for your letter recognizing that I travel quite a lot. As a matter of fact I have travelled frequently since 1964 and constantly(a category which no airline or travel agent has yet figured out) since 1971. I have been frustrated most of my life with the services of the companies offering services because mostly I know too much about travel and I book the same day I fly. It is a challenge for any individual used to service the frequent traveller who is intoxicated by his or her diamond or whatever card.

So after this little preamble.

In all my years of frustration and trial and error in selecting the right agent I found Diana Fusco. Or it was actually your manager/owner who recommended Diana. She has single handedly to be credited for my loyalty. I know you are being squeezed by the airlines which I do not support. That is why I cannot ask for the freebies travel agents could provide in years past.

Just allow Diana to handle my account and be flexible and I am a happy camper.

Sincerely,
Lars Londen
CNGI

 
Paula Thetge, Vanier Institute of the Family

Hi Nat.

Jennifer has just sent me your list of bookings, etc. and I wanted to tell you on behalf of everyone here, how much we appreciate your work on this account. Your efficiency in contacting our members has very much facilitated our work around these meetings. And thank your for your initiative in providing the summary list received today .... it is extremely helpful. Thank you once again ... it has been a pleasure working with you on this account.

Sincerely,
Ms Paula Thetge
Administrative Assistant

 

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