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Correspondent
agencies provide standardized service worldwide |
|
Multi-lingual,
24/7 travel experts with immediate computer access to your corporate
and personal traveler profiles and files. |
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 Delivery
of Tickets |
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Electronic
tickets delivered by email or fax (official record) |
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Hard
copy tickets delivered by courier (at no charge locally) |
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Airport
pickup in emergencies |
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| Account
Managers/Customer Service Representatives |
|
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| Our
account managers ensure that you’re completely satisfied
with our services. They review your management reports with
you on a regular basis and recommend cost saving opportunities
as your company’s needs evolve. They negotiate airline,
hotel and car rental agreements on your behalf, and they maintain
an up-to-date corporate profile reflecting your travel policy
and negotiated agreements and rates. |
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| Additional
services and benefits include: |
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Monthly
or quarterly reviews of management reports |
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Travel
coordinator seminars |
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Traveller
and travel coordinator satisfaction surveys |
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Supplier/client
communications and negotiations |
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Special
incentive programs |
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Implementation
of travel policy changes |
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Prompt
problem resolution |
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| On-Site
Consultants |
|
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| For
qualified accounts, we assign an on-site travel expert equipped
to provide the full range of domestic and international travel
services with full ticketing and quality assurance support. |
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| Corporate
Billing System |
|
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Cashback
with the American Express AeroplanPlus Corporate Card |
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$500,000
door-to-door Business Travel Accident Insurance coverage |
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Coverage
for Flight and Baggage Delay
|
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Car
rental and Theft Insurance |
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Daily
reporting with powerful expense reconciliation tools |
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Easy,
Online management of the card program through a single portal |
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| Management
Information and Reporting |
|
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Custom-tailored
reporting, pre and post-trip |
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Plan,
monitor, and analyze your travel budget |
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Analyze
expenditures, savings and declined savings |
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Identify
new savings opportunities |
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Identify
corporate travel policy requirements |
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Data
elements including: passenger name, invoice number, ticket number,
date, departure city, arrival city, air carrier, reference fare,
fare paid etc... |
|
Reports
may be summarized at the corporate, division, or department
levels |
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Frequently
requested reports include: |
|
|
Air
savings |
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Origin-Destination
analysis |
|
Hotel
and Car usage |
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Employee
travel summaries |
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Advance
booking utilization and optimization reports |
|
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GST
Reporting |
|
Airline
Usage and Overall Fare Analysis |
