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 Career
Opportunities |
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| Corporate
Sales Representative |
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| Join a growth-oriented, dynamic travel company. If you are a highly motivated self-starter, completely comfortable in making cold calls, an outstanding communicator with excellent writing skills, a "natural" in customer service and experienced and poised in sales presentations to senior executives to the CEO level, we want to talk to you. |
| This is a commissioned position — unlimited earning potential! You will be working with and supported by a committed and highly professional inside sales team. The benefits package is comprehensive and tops in our industry. |
| Summary
Job Description
QUALIFICATIONS - Reporting to the director of sales, UNIGLOBE corporate sales representatives have executive appearance and demeanor. Their qualifications include community college or university graduation in business or marketing or equivalent sales experience. As well, excellent interpersonal and written communications skills are essential. Experience as a business traveller or in the travel industry would be an asset. RESPONSIBILITIES - The role of the corporate sales representative is comprehensive, from developing and maintaining a list of qualified prospective accounts to closing new commercial accounts and meeting specified quotas. Corporate sales representatives prepare all sales correspondence and written proposals. Corporate sales representatives are further responsible for maintaining ongoing liaison with corporate decision makers to ascertain their satisfaction with the services provided and to propose any adjustments or improvements that may increase the client's level of satisfaction. Sales reports are submitted weekly in a prescribed format and timely manner to the director of sales. Sales reports include current prospects, contacts made in the previous week, planned follow-up action and service calls to closed accounts. Minutes of all contacts with prospects and clients are recorded in respective databases. All client service issues are reported to the corporate operations manager in writing in a specified format. Corporate sales representatives participate in scheduled sales meetings, and as required, in operations meetings to brief inside staff on the requirements of the new and prospective accounts. Send
your resume to zul@premieregroup.com |
| Customer
Service Representative |
|
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Join
a growth-oriented, dynamic travel company. If you are a highly motivated
self-starter, a problem-solver with experience in corporate travel
and an outstanding communicator with excellent writing skills then
we want to talk to you.
You will be working with and supported by a committed and highly professional inside sales team. The remuneration and benefits package is comprehensive and tops in our industry. Summary Job Description QUALIFICATIONS - Reporting to the director of sales, UNIGLOBE customer service representatives have executive appearance and demeanor. Their qualifications include community college or university graduation in travel & tourism, business or marketing or equivalent sales experience. Excellent interpersonal and written communications skills are essential. Experience in travel management or as a business traveller is required. RESPONSIBILITIES - The role of the customer service representative is to maintain regular on going contact with assigned corporate accounts to ensure that they are completely satisfied with the travel services they are receiving. As well, the customer service representative is responsible for increasing sales to existing accounts where there may be "leakage". The customer service representative (CSR) also has an important role in travel management support. The CSR assists clients in travel policy development and compliance, in identifying new cost savings opportunities and in developing custom-designed management reports. The training of client travel coordinators is also provided by the CSR in on-site or off-site travel coordinator workshops. The quality assurance role of the CSR includes auditing of management reports, conducting service evaluation surveys with corporate accounts and following up with positive action to enhance client satisfaction. Customer service representatives prepare all client and supplier correspondence in connection with servicing corporate accounts. Sales reports are submitted weekly in a prescribed format and timely manner to the director of sales. Sales reports include service calls to be made in the coming week, clients contacted in the current week with results and any required follow-up action summarized. Minutes of all contacts with clients are recorded in the client database. Client service issues such as urgent or complex client requirements, changing needs or any service difficulties are reported to the corporate operations manager in writing in a specified format. Customer Service representatives participate in scheduled sales meetings, and as required, in operations meetings to brief inside staff on unusual or changing client requirements. Send
your resume to zul@premieregroup.com  |